Will I get a tracking number?
Letter mail and Flat mailers will get a Chitchats confirmation. Once the letter is handed over to USPS, there will be no tracking. If you want your stickers fully tracked, I would suggest sending me an email about tracking or combining your purchase with a parcel item (shirt, panties, hoodie, pouch, etc.)
All parcel items include free tracking with UPS or USPS. If you are international, it should be with UPS or Ascendia.
How long will my order take to arrive?
Within Canada: 3-9 days
USA: 4 days to 2 weeks depending on local USPS
International: 7-25 days
Though I do not think these are 100% accurate. I would give it 2-4 weeks to arrive.
How often do you ship?
I will try to ship out orders once a week on Monday. The Chitchats dropoff is really out of the way, which is why we do batch orders.
My stickers haven’t arrived yet and it’s been 4 weeks!
Oh no! Shoot me a msg and we can sort things out. I hand write the addresses and I get nervous that they will get lost in the void.
Please just let me know ASAP so we can fix things for you. <:
There was a mistake with the order
Please contact me with your order # and a photograph of what was in the package and I'll do my best to rectify the situation. Sometimes incorrect packages get sent out or something is missing. Please let me know ASAP. My goal is to make you guys happy with your purchase.